timknoeck@rushmediaco.com
Rush Media Company
503 Moravian Valley Road
Waunakee, WI 53597
Phone: 608 850-7411
tim.knoeck@playonsports.comBilling Information:
Payment processing will occur by PayPal at the time the order is placed.
Shipping Information:
Orders ship 4 to 6 weeks after event date. Archived product orders may vary in ship time. Please call for more information. REGULAR SEASON GAMES WILL NOT SHIP UNTIL THE SEASON IS COMPLETE. We do not want to provide scouting video to an opponent.
Refund, Returns and Cancellation Policies:
Due to the high rate of illegal duplication and piracy, it is our policy that all sales are final. In the event that you have encountered a defective product, please contact us for an exchange. As a reminder, it is illegal to duplicate and/or re-distribute any of our products without the expressed written consent of When We Were Young Productions.
Frequently Asked Questions:
Why is it taking so long to receive my order? PlayOn! Sports is a production company rather than a retail store. Most of the DVD's produced are prepared for broadcast before they are ready to ship. The editing takes place after the event. During tournament seasons, on-site event production and broadcast delivery are our focus and may take precedence over dvd production.
REGULAR SEASON GAMES WILL NOT SHIP UNTIL THE SEASON IS COMPLETE.
What format will my order be delivered in? DVD, but we are capable of Blu-Ray. Call for availability.
Are there other archived events available? Yes! When they are produced they will be available at prepfilms.com